Cookie Policy

Last updated: March 05, 2026

1. What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to supply information to the website owners.

Similar technologies, such as browser local storage and session storage, may also be used for the same purposes. In this policy, we refer to all such technologies collectively as "cookies".

2. How we use cookies

DocuSapiens.ai uses a limited number of cookies on its landing page. We categorise these into two types:

  • Necessary cookies: These are essential for the website to function correctly. They cannot be disabled.
  • Analytics cookies: These help us understand how visitors interact with our landing page. They are only set with your consent.

3. Cookies we use

Necessary cookies

CookieProviderPurposeDuration
cookie-consentDocuSapiens.ai (first-party)Stores your cookie consent preference (accepted or declined). This cookie is set regardless of your choice so that the consent banner is not shown again on subsequent visits.365 days

When you log in to the DocuSapiens.ai platform (app.docusapiens.ai), a JSON Web Token (JWT) is stored in your browser to maintain your authenticated session. This is a functional token required for the platform to operate and is not used for tracking purposes.

Analytics cookies (set via Google Tag Manager)

These cookies are set by Google Tag Manager (GTM ID: GTM-NJS2DDHJ) and are used to collect anonymous information about how visitors use the landing page. This data helps us improve the website. These cookies are only active when you have accepted cookies via the consent banner.

CookieProviderPurposeDuration
_gaGoogleDistinguishes unique visitors by assigning a randomly generated identifier. Used to calculate visitor, session, and campaign data for analytics reports.2 years
_ga_*GoogleUsed by Google Analytics to maintain session state.2 years
_gidGoogleDistinguishes unique visitors. Used to store and count page views.24 hours
_gatGoogleUsed to throttle the request rate to Google Analytics, limiting data collection on high-traffic sites.1 minute

The specific cookies set may vary depending on the Google Tag Manager configuration. For more information about how Google uses data from sites that use their services, visit Google's partner sites policy.

4. Your cookie choices

Cookie consent banner

When you first visit our landing page, a cookie consent banner is displayed. You can choose to:

  • Accept: All cookies (necessary and analytics) will be set.
  • Decline: Only the necessary cookie-consent cookie will remain. All other cookies will be deleted.

Your choice is stored for 365 days. After this period, or if you clear your cookies, the consent banner will appear again.

Browser settings

You can also manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually or in bulk.
  • Block third-party cookies.
  • Block cookies from specific sites.
  • Block all cookies.
  • Delete all cookies when you close the browser.

Please note that blocking all cookies may affect the functionality of this and other websites. Below are links to cookie management instructions for common browsers:

5. Third-party cookies

The only third-party cookies used on the DocuSapiens.ai landing page are those set by Google through Google Tag Manager, as described in Section 3 above.

We do not use any other third-party cookies, including those from social media platforms, advertising networks, or other tracking services.

6. Changes to this cookie policy

We may update this cookie policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised.

We encourage you to review this page periodically to stay informed about our use of cookies.

7. Contact

If you have questions about our use of cookies, please contact us at the email address provided in the Legal Notice.

For more information about how we process your personal data, please refer to our Privacy Policy.